Frequently Asked Questions
Have questions? We’ve got answers. Find everything you need to know about ordering, shipping, sizing, and caring for your StriveKit products.
How do I choose the right size?
Please refer to our Size Chart before placing your order. If you’re between sizes, we recommend choosing one size up for a more comfortable fit.
How long does shipping take?
Processing usually takes 1–3 business days. Delivery times vary by destination and generally range from 7–15 business days.
Do you ship internationally?
Yes. StriveKit proudly ships to customers worldwide. Shipping availability and delivery times may vary depending on your country or region.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use it to monitor your package’s delivery status.
Can I modify or cancel my order?
Orders can usually be modified or cancelled within 24 hours after being placed. Please contact our support team as soon as possible if you need assistance.
What if I receive a damaged or incorrect item?
We sincerely apologize for the inconvenience. Please contact us within 7 days of receiving your order and include photos of the issue so we can help resolve it promptly.
How should I care for my sportswear?
We recommend washing your apparel in cold water, avoiding bleach, and air drying whenever possible to maintain fabric quality and extend product life.
What payment methods do you accept?
We accept major credit and debit cards as well as other secure payment options available during checkout.
How can I contact StriveKit?
You can reach us anytime by email at service@strivekit.com or via WhatsApp at +852 5497 3052. Our team is happy to assist you.
Still Need Help?
Our customer support team is always here to help. Feel free to reach out if you have any questions before or after your purchase.